Consumer Rights and Instructions

(Required Notice-Texas Health & Safety Code § 181.105)

Requesting Your Health Care Records

You have the right to request a copy of your health care records

To request records: Submit a written request with the following information:

·        Your full name, date of birth, and the specific records requested

·        Your contact information, including: phone number, email address, and mailing address

Contacting the Licensing Authority

Texas Behavioral Health Executive Council (BHEC)

Oversees licensed mental health professionals in Texas

 Website: https://bhec.texas.gov

Phone: (800) 821-3205 or (512) 305-7700

Address: 1801 Congress Ave., Suite 7.300, Austin, Texas 78701

How To File a Consumer Complaint

Texas Office of the Attorney General-Consumer Protection Division

 File a complaint online:

https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint

Consumer Protection Hotline: (800) 621-0508

Mailing Address: Office of The Attorney General, P.O. Box 12548, Austin, Texas 78711-2548

This notice is posted in compliance with Texas House Bill 4224 (effective September 1, 2025)